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Obtener panel de supervisión en tiempo real

GET
/analytics/realtime
curl --request GET \
--url https://api.matiasimpulso.com/analytics/realtime

Métricas de supervisión en tiempo real obtenidas exitosamente

Media type application/json
object
companyId
required
number
timestamp
required
string format: date-time
openTicketsNow
required
number
pendingTicketsNow
required
number
awaitingHumanNow
required
number
activeUsersNow
required
number
oldestPendingAt
required
string
nullable
oldestPendingAgeSeconds
required
number
advisors
required
Array<object>
object
tickets
required
Array<object>
object
queueStats
required
object
waiting
required
number
active
required
number
completed
required
number
failed
required
number
delayed
required
number
total
required
number
systemHealth
required
object
redisConnected
required
boolean
dbConnected
required
boolean
whatsappConnections
required
number
aiAgentsActive
required
number

Example generated

{
"companyId": 1,
"timestamp": "2026-04-15T12:00:00Z",
"openTicketsNow": 1,
"pendingTicketsNow": 1,
"awaitingHumanNow": 1,
"activeUsersNow": 1,
"oldestPendingAt": "example",
"oldestPendingAgeSeconds": 1,
"advisors": [
{}
],
"tickets": [
{}
],
"queueStats": {
"waiting": 1,
"active": 1,
"completed": 1,
"failed": 1,
"delayed": 1,
"total": 1
},
"systemHealth": {
"redisConnected": true,
"dbConnected": true,
"whatsappConnections": 1,
"aiAgentsActive": 1
}
}