Transferir ticket a otro asesor o cola

POST

/tickets/transfer

const url = 'https://api.matiasimpulso.com/tickets/transfer';
const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: '{"ticketId":1,"userId":1,"queueId":1,"transferMessage":"example"}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

curl --request POST \
  --url https://api.matiasimpulso.com/tickets/transfer \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{ "ticketId": 1, "userId": 1, "queueId": 1, "transferMessage": "example" }'

Transfiere la atención del ticket hacia otro usuario y/o departamento de atención.

Authorizations

bearer

Request Body^required

application/json

object

ticketId

required

number

userId

number

queueId

number

transferMessage

string

Example ^generated

{
  "ticketId": 1,
  "userId": 1,
  "queueId": 1,
  "transferMessage": "example"
}

Responses

201

Ticket transferido correctamente

400

Datos de transferencia inválidos

403

Sin permisos sobre el ticket

404

Ticket, usuario o cola no encontrada

Transferir ticket a otro asesor o cola

Authorizations

Request Bodyrequired

Example generated

Responses

201

400

403

404

Request Body^required

Example ^generated